Get in touch with us

In order to provide you with the best possible service, we have listed the most frequently asked questions on our frequently asked questions page. You can also contact our chatbot, who will try to help you as much as possible!

You still can't get out? Our customer service will be happy to help you and is available on working days from 09.00 to 18.00. If you have any other questions, please contact us using the contact form below.

Any complaints?
It is of course annoying if you have a complaint about the service as you experienced it. Nevertheless, we kindly ask you to pass on your complaint to our customer service department via e-mail. We will respond to your complaint within 1 working day after receipt, should it take longer, we will inform you. Depending on the issue at hand, we will disallow you within 5 working days regarding the further procedure to be followed.

Customer service
+31850013290
Accessible on Mon-Free from 09.00 to 18.00